Delete your Suhba account

This page explains how to delete your account in Suhba, the app for prayer, Qur’an and adhkar with companions, published by the developer named at the top of this page. You can do it in the app, or by email if you no longer have the app.

In short

• In the app: You → Delete account → Delete permanently. Your account is deleted immediately.
• Without the app: email privacy@suhba.win from your account’s email address, with the subject “Delete my Suhba account”. We delete it within 30 days.
• Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play (steps below).
• If you own a circle, transfer ownership to another member first, or the circle will be deleted for everyone.

Delete your account in the app

1. Open Suhba and go to the You tab.
2. Scroll down and tap Delete account.
3. Tap Delete permanently to confirm.

You need an internet connection. Your account and the data linked to it on our servers are deleted immediately, and this cannot be undone. If you see “Could not delete account”, try again when you are online.

Before you delete your account, you may want to:

• transfer ownership of any circle you own (see If you own a circle);
• cancel your subscription (see Cancel your subscription);
• save a copy of your data with You → Export my data.

Request deletion without the app

If you no longer have the app, send an email:

• To: privacy@suhba.win
• From: the email address of your Suhba account
• Subject: Delete my Suhba account
• Message: a line saying that you want your account deleted, and whether you signed in with Apple or Google.

We verify that the account is yours, delete it within 30 days, and confirm by email when it is done.

If you used Sign in with Apple and chose to hide your email, your account uses a private relay address. Write from the email address of your Apple Account and mention it in your message: we will confirm through the relay address, which Apple forwards to you.

What is deleted

Data	What happens
Your account: name, email, profile photo link and sign-in ID	Deleted
Your profile, onboarding answers and the activities you recorded	Deleted
Programs and activities you created	Deleted
Your circle memberships and the data linked to you in circles, such as contributions, khatma assignments and encouragements	Deleted
Circles you own, if you have not transferred ownership	Deleted with their shared data, for all members
Your subscription status on our servers	Deleted
Backups of our database	Overwritten within 30 days

Deletion from the app takes effect immediately. After a request by email, it is done within 30 days.

What is kept, and for how long

• Purchase records are kept by Apple, Google and RevenueCat, our subscription service provider, for as long as the law requires them (for example, for tax and accounting).
• Your emails to us, including your deletion request, are kept only as long as needed to handle your request and show that it was done.
• Information the law requires us to preserve, for example evidence linked to a child-safety report, is kept only for as long as required.
• Data on your phone, such as reflections, private notes, detailed history, your profile photo and prayer location, is not on our servers. It stays on your phone until you uninstall the app, which removes it.

If you own a circle

If you are a circle’s owner (Super Admin), deleting your account deletes the circle and all its shared data — goals, khatma and encouragements — for every member.

To keep the circle going, transfer ownership first: open the circle, go to Members, tap Manage next to a member, then Transfer ownership. You will become an Admin, and you can then delete your account.

Cancel your subscription

Deleting your account or uninstalling the app does not stop payments. Cancel your subscription in the store you bought it from, at least 24 hours before the end of the current period or free trial to avoid the next charge.

On iPhone:

1. Open Settings.
2. Tap your name, then Subscriptions.
3. Tap Suhba, then Cancel Subscription.

On Android:

1. Open Google Play.
2. Tap your profile icon, then Payments & subscriptions, then Subscriptions.
3. Tap Suhba, then Cancel subscription.

Delete only some of your data

You do not have to delete your whole account to remove some data:

• Leave a circle you no longer want to be part of.
• Delete programs you created.
• Clear reflections and notes on your phone.
• Make your profile, stats or activities private in Edit profile, or choose to share nothing with a circle.
• Remove your profile photo in Edit profile.

For anything else, write to privacy@suhba.win and tell us what you would like removed.

Questions

Write to privacy@suhba.win, or read our Privacy Policy.